Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and authentication credentials
• Usage Data: Interactions with the platform, including conversations with AI avatars
• Payment Information: Processed securely through our payment providers
• Technical Data: IP address, browser type, device information

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process payments and manage subscriptions
• Personalise your experience
• Communicate with you about your account
• Ensure platform security and prevent fraud

3. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Contract: To provide the services you've subscribed to
• Consent: Where you have given explicit consent
• Legitimate Interests: To improve our services and ensure security
• Legal Obligation: To comply with applicable laws

4. Data Sharing

We may share your information with:

• Service Providers: Cloud hosting, payment processing, and AI infrastructure providers who process data on our behalf
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfil the purposes described in this policy. When you delete your account, we will delete or anonymise your data within 30 days, unless retention is required by law.

6. Your Rights

Under GDPR and applicable laws, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@leanfrontier.ai

7. International Transfers

Your data may be processed outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place, including standard contractual clauses or equivalent mechanisms approved by data protection authorities.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

9. Cookies

We use essential cookies to operate the platform and optional analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform.